SECURITY POLICY

Your privacy is one of our fundamental commitments to Seelster Beauty Distribution SRL (hereinafter referred to as "XpertBeauty" or "us").

Therefore, we endeavor to process your personal data in accordance with the principles set out in the data protection legislation applicable in Romania, including Regulation (EU) 2016/679 on the protection of individuals with regard to the processing of personal data and on the free movement of data of these data and repealing Directive 95/46 / EC ("GDPR"). Personal data means any information relating to an identified or identifiable natural person, and an identifiable person is that person who can be identified directly or indirectly, in particular by reference to an identification number or to one or more specific physical, psychological, mentally, economic, cultural or social identity.

This privacy policy concerns the personal data of our customers, business partners, other people who contact us and who visit us and their representatives, potential employees and applies to the data collected through our website xpertbeauty.bg regarding all other personal data collected by e-mail or other offline contacts. The privacy policy describes:

 

1. The purposes for which we collect and use your personal data;
2. Reasons for processing for such purposes;
3. The categories of personal data we collect and process;
4. Duration of processing this data;
5. Your rights as a data subject and how you can exercise them;
6. To whom we may disclose your personal data.

OBJECTIVES, REASONS FOR PROCESSING AND CATEGORIES OF PERSONAL DATA

 In the context of your interaction, as a natural person, with XPERTBEAUTY, we can tell you the data processing activities we perform for:

1. Offering the goods and services you require.
2. Confirming the ordered services and will provide additional information about them.
3. For bidding, contracting, billing operations.
4. To comply with the laws in force.
5. For activities specific to the Human Resources department, if you are interested in being part of our team.
6. To inform you about the promotional offers, the news about the services in our company portfolio or to invite you to the free seminars organized.
7. To prevent fraud and to ensure the security of the website and the information and spaces in which the XPERTBEAUTY activity is carried out, including video surveillance.
8. For the organization of events and professional training.
9. In relations with our suppliers.
10. In relations with our legal, fiscal, accounting, marketing consultants.

Therefore, we use your personal data in the following cases:

IF YOU ARE XPERTBEAUTY CLIENT OR POTENTIAL CLIENT:

1.1. Providing services for the delivery of goods, services, events, professional training, marketing, automatic profiling in order to determine profiles of our clients, video surveillance of our stores for the protection of our heritage, premises and locations.

We use your relevant personal data to prepare and provide the services requested from us. For example, in the process of providing goods and services, in the preparation of the necessary materials for marketing services, loyalty programs, bonuses or various other facilities, data reporting to our suppliers, provision of newsletters, it is possible to rely on the personal data relevant to your case. In this case we rely on the execution of our agreement as a reason for processing.

Your data will also be used in relation to the courier companies that will bring the goods ordered to your door. The data transmitted to them will be strictly limited to the service provided.

The categories of data processed in the context of our relationship with you are the name, e-mail address, telephone, fax and other personal data that you can provide directly to us.

1.2. Communicating with you

We use contact details to communicate with you about your requests and any other relevant business matters. Also, in this case, we rely on the execution of our agreement as a reason for processing.

1.3 Data processing as required by law

We may retrieve some of your data in the context of providing goods and services based on legal obligations or obligations imposed by the law such as, for example, drawing up invoices, declarations to authorities, safeguarding heritage. In this case, the reasons for processing are the legal obligation.

1.4 Sending a newsletter

We may also use your contact details to provide you electronically or on paper with offers, information, news about our products and services, but only if you have subscribed and therefore have given the express consent to such processing. You can withdraw your consent at any time, expressing your choice not to receive this information in the future by clicking "Unsubscribe" when you receive that email or write to shop@xpertbeauty.com. You can choose how to receive this information by SMS, mail or mail / courier.

The categories of the processed data in the context of our relationship with you are the name, e-mail address, telephone, fax and other personal data that you can provide directly to us.

Your data will also be used in relation to the courier companies that will bring the goods ordered to your door. The data transmitted to them will be strictly limited to the service provided.

The categories of data processed in the context of our relationship with you are the name, e-mail address, telephone, fax and other personal data that you can provide directly to us.

IF YOU ARE A REPRESENTATIVE OR CONTACT PERSON OF A CUSTOMER OR POTENTIAL CUSTOMER OF XPERTBEAUTY

2.1. Supply of goods and services from the XPERTBEAUTY portfolio.

We use your relevant personal data to prepare and provide the goods and services requested from us. For example, we may use personal data to prepare invoices, send goods by courier, organize events or training programs and we may rely on your personal data in preparing such services. In this case we rely on the legitimate interest in providing our services according to our field of activity and managing the relationship with our clients and our suppliers.

The categories of data processed in the context of our relationship with you are the name, e-mail address, telephone, fax and other personal data that you can provide directly to us.

2.2. Communicating with you

We use contact details to communicate with you about your requests and any other relevant business matters. Also, in this case, we rely on the legitimate interest to provide our goods and services according to our field of activity.

IF YOU ARE PARTICIPATING IN EVENTS OR PROFESSIONAL TRAINING PROGRAMS

We use your personal data for diploma processing, marketing, preparation of professional files. We base the processing on the basis of the conclusion and execution of your agreement to participate in these events or training programs.

The categories of data processed in the context of our relationship with you are the name, e-mail address, telephone, fax and other personal data that you can provide directly to us.

IF YOU ARE A WORK / STAY APPLICANT:

We use the personal data contained in the CVs we receive to evaluate the qualifications of applicants for a position within XPERTBEAUTY, including our internship program. We base our processing on the basis of the conclusion and execution of the agreement.

The categories of data processed in the context of our relationship with you are the name, e-mail address, telephone, fax and other personal data that you can provide directly to us.

IF YOU ARE A VISITOR OF OUR SHOPS, SITES, STORES:

We use your personal data to ensure the security of our premises, property and staff. In this case, the processing of our data is based on the legitimate interest of XPERTBEAUTY, namely the protection of these spaces, active and personal.

The categories of data processed in this context are your name, as well as other personal data that you can provide directly to us.

IF YOU ARE A USER OF OUR WEBSITE:

When you visit a website, regardless of the device you use, you disclose certain information about yourself, such as your IP address, the time of your visit, the place from where you entered our sites, the pages visited, as well as other operators, xpertbeauty.com records this information for a specified period of time. Xpertbeauty.com uses external traffic analysis services, such as Google analytics.

The data is used exclusively by xpertbeauty.com to improve our site and our services, but also to ensure the security of our site.

These data are stored for a period of time and for the purpose highlighted in the table below:

Users who do not wish to use third-party cookies may use their preferred browser settings to delete or block them:

1. From the browser settings

Internet Explorer -http://windows.microsoft.com/ro-ro/internet-explorer/delete-manage-cookies

Mozilla Firefox -http://support.mozilla.org/ro/kb/cookie-urile

Google Chrome -http://support.google.com/chrome/bin/answer.py?hl=ro&answer=95647

Safari -https://support.apple.com/kb/PH19214?viewlocale=ro_RO&locale=en_Us

or

2. Third party cookie blocking broswer plugins such as  UBlock, Ghostery, adBlock, Privacy Badger

For all of the above categories, we may also process your data in the context of structural changes or similar transactions involving any XPERTBEAUTY entity. In this case, the reasons for the processing may be the legal obligation (if XPERTBEAUTY has the legal obligation to disclose certain personal data to the public authorities), the execution of the contract concluded by XPERTBEAUTY in the context of such a transaction (if you are a party to such agreement) or the legitimate interest of XPERTBEAUTY to carry out the transaction in the most efficient way (in other cases).

TO WHOM AND WHY WE TRANSMIT PERSONAL DATA

The confidentiality of personal data is one of the most important aspects for us. We do not transmit this data to third parties unless necessary, and only the data required to comply with legal or contractual requirements.

XPERTBEAUTY may provide personal data to couriers, suppliers, other clients, authorities, lawyers, accountants, persons providing technical support of any kind. Your data may also be transmitted internationally but under safe conditions so that they are protected against any fraud or unauthorized use.

Personal data transmitted for the purposes stated by the website to third parties have the following destinations:

This online store sends certain personal data of its customers (order ID, first name, e-mail address, county) to the Feedback.TRUSTED.ro, to obtain (independently of the store) and to publish the opinion the customers of the store regarding its services. The personal data are kept by the Power of Attorney for a maximum period of 67 days (TRUSTED.ro reserves the right to change the maximum period to meet the needs of its clients). All published opinions are anonymous.

HOW WE PROTECT THESE DATA

Personal data is processed safely. XPERTBEAUTY has taken appropriate technical and organizational measures regarding data security, against unauthorized processing or alteration, against loss or destruction, as well as against disclosing and unauthorized access to personal data transmitted, stored or processed. XPERTBEAUTY ensures integrity, availability, confidentiality and authenticity regarding personal data.

XPERTBEAUTY uses advanced security methods and technologies, together with policies applied to employees and working procedures to protect the processing of personal data, in accordance with the legal provisions in force.

XPERTBEAUTY makes all reasonable and commercially justified efforts to protect the personal data we hold, analyze the new technologies in the field and, if necessary, apply them to upgrade our security systems.

We have also implemented the appropriate technical and organizational measures to ensure that only the personal data necessary for the specified purposes are processed. The principle of implicit data protection will also be followed during the development of new products or services.

However, despite the efforts made to store the information collected in a secure operating environment, which is not publicly available, we cannot guarantee the absolute security of this information during transmission or storage in our systems. In case of breach of security that endangers your privacy or personal information we undertake to inform you of these things, either through this website or through other methods we have available (emails, phone calls).

WHAT RIGHTS YOU HAVE

Access, Information, Rectification and Objection

You can contact us and we will inform you about the personal information we have collected and processed in connection with you and the purposes for which these data are used.

You have the right to correct any incorrect, incomplete, outdated or unnecessary personal information stored in connection with you.

You may challenge certain uses of your personal information, including direct marketing, if such data is processed for purposes other than the purposes required to perform our services or to comply with a legal obligation. You may also challenge any further processing of your personal information after the prior agreement has been given. If you oppose further processing of your personal information, this may result in fewer opportunities to use our services.

Deletion and the right to restrict processing
You may also ask us to delete your personal information from our systems. We will comply with this request if we do not have a legitimate reason not to delete the data. After deleting the data, we may not be able to delete all the remaining copies of all our systems immediately. These children will be eliminated as soon as possible.

You may ask us to restrict the processing of certain personal information, but this may lead to fewer opportunities to benefit from the services offered.

  The right to portability

You have the right to receive the personal information provided by you in a structured and commonly used format.

In conclusion, your rights are:

• The right of access implies the possibility of obtaining confirmation from XPERTBEAUTY whether or not your personal data is processed by XPERTBEAUTY, and if applicable, you have the right to request access to this data, as well as additional information such as: purpose of processing, the categories of recipients to whom the personal data are disclosed and the period foreseen for storage. In cases where you may need to exercise the right of access, please contact XPERTBEAUTY and request confirmation by e-mail at shop@xpertbeauty.com. Please consider the specific situations that are exempt from the right of access, such as information that identifies other persons or which are subject to confidentiality obligations.
• The right to correctionallows you to request the correction of any inaccurate personal data that XPERTBEAUTY holds, and to make sure that your data is complete.
• The right of deletion allows you, in the situations expressly regulated by law, to request the deletion of your personal data. The situations in which the law provides for the possibility of deletion of personal data are the situations in which the processing is illegal or when the processing is based on your agreement and you have withdrawn this agreement.
• The right to restrict processing allows you to obtain restrictions on the processing of your data from XPERTBEAUTY. This right can only be exercised in specific situations, such as when you dispute the accuracy of your data. In the period necessary to correct your data, you may ask us to restrict the processing of your personal data.

 

XPERTBEAUTY creates various profiles through automatic means based on the personal data of its clients. In general, these profiles are created through different online applications. XPERTBEAUTY creates and uses such profiles to evaluate the consumer behavior of its customers, so that it can develop and make available to its customers the best services.

Video surveillance

XPERTBEAUTY has implemented a video surveillance system in the commercial spaces, premises, warehouses to ensure the security of the patrimony or, of its clients, of the personnel and of all the other persons who enter these spaces. Heritage security is a legal obligation as well as that of our clients, which is our main concern, and the video surveillance system allows us to offer real-time protection. All areas covered by a video camera are signaled by specific indicators.

 

DURATION OF THE PROCESS

We intend to keep your personal data both during and after the support agreement, in accordance with our internal policies and legal obligations.

In case the data is not collected in the context of an agreement, these data will be kept for as long as is necessary to reach the purpose of collecting the expected data and according to the legal provisions in the field.

HOW CAN YOU EXERCISE THESE RIGHTS

These rights can be exercised by completing and submitting the form below in physical format or by e-mailing the addresses below.

We may request the provision of additional information necessary to confirm your identity..

We can reject requests that are repetitive unjustified, excessive or manifestly unfounded. We reserve the right to respond only to an annual information request. For requests in a larger number it is possible to request the payment of the value of providing this information.

If you believe that our personal information processing activities do not comply with the applicable data protection law, you may file a complaint with:

National Supervisory Authority for Personal Data Processing 
• G-ral Boulevard. Gheorghe Magheru 28-30, Sector 1, postal code 010336, Bucharest, Romania 
• www.dataprotection.ro

HOW TO CONTACT US

If you have any questions regarding data protection, you are welcome to contact us at any time:

Seelster Beauty Distribution SRL

• Address: Str. Delea Veche, Nr. 24, Corp D, Et. 2
• EMAIL: shop@xpertbeauty.com